WELCOME


Hello, I'm Rose, owner of Pastel Pixels: a creative brand specializing in thoughtful, character-driven illustration and design. Blending dreamy and bold aesthetics with intentional storytelling, I create visuals that resonate, whether through branding or custom illustrations.With a background in both psychology and visual art, my work is rooted in emotional depth, clean design, and a strong sense of narrative. I offer a range of creative services, from original character and concept art to branding assets, packaging, and stationery design.From individuals to small business and creative teams, I'm here to help you bring your ideas to life with clarity, charm, and impact.Let's create something meaningful together.


COMMISSION STATUS: OPEN

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Thank you for taking an interest in my art and design work. I specialize in custom illustration and design work tailored to your unique vision. Whether you're looking to bring your characters to life, design eye-catching branding materials, or create one-of-a-kind merchandise, I'm here to help you bring your ideas to reality.

SERVICES OFFERED

  • Custom Illustrations

  • Branding & Logo Design

  • Merchandise Design

  • Packaging Design

  • Character Design & Concept Art

  • Stationery Design

PROCESS

  1. Initial Inquiry: Reach out via email with your commission request. Please include any details such as the type of work, style preferences, and references.

  2. Quote & Timeline: Based on your requirements, I will provide a custom quote and estimated timeline for your project.

  3. Sketch Approval: I will create an initial sketch or concept for your approval. You can request revisions at this stage ONLY.

  4. Final Work: One the sketch and all revisions are approved, I'll proceed with the final design and provide you with your completed commission.

  5. Delivery: You'll receive your final files in your prefer format (JPEG, PNG, PDF, etc.) via email.

PRICING

Pricing varies depending on the complexity of the commission, the style requested, and the level of detail involved. Please get in touch with your specific request for a custom quote.


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TERMS OF SERVICE

PAYMENT

  • A non-refundable deposit of 50% of the total price is required to begin work on your commission. The remaining 50% is due upon completion of the project, before the final files are delivered.

  • Payments are to made via PayPal or Cash App. Invoices will be sent prior to work beginning, and full payment must be made to release the final work.

REVISIONS & EDITS

  • You are entitled to 2 rounds of revisions during the sketch phase to ensure the design aligns with your vision. Additional revisions beyond this will be subject to a fee.

  • Once the final design is approved, no major revisions will be accepted. Minor tweaks (such as color adjustments or small detail changes) are allowed at no extra charge within reason.

COMPLETION & DELIVERY

  • An estimated delivery timeline will be provided with the initial quote, but please note that the timeline may change depending on the complexity of the project and my current workload.

  • Once the final balance is paid, you will receive the completed files in your preferred format (e.g. JPEG, PNG, PDF, vector files). Delivery time for final files will typically be within 1 business days after the final payment is received.

REFUND POLICY

  • Due to the nature of custom commissions, all payments are non-refundable after work has begun, except in the cases where the commission cannot be completed for reasons on my end (e.g. illness, personal emergencies, etc.)

COPYRIGHT & USAGE

  • As the artist and designer, I retain the copyright to all commissioned work. You are purchasing a license for personal or commercial use (as agreed upon in advance).

  • You are granted full rights to the commissioned artwork once it is completed and paid in full. You may use the artwork for your personal or business purposes, such as marketing, merchandise, social media, etc.

  • Please credit me when sharing the artwork or designs publicly. If using the design for commercial purposes, such as on merchandise or marketing materials, you are responsible for ensuring the artwork complies with any legal or copyright requirements.

OWNERSHIP

  • Once the project is complete and payment is received in full, ownership of the work is transferred to you for the agreed-upon use. However, I retain the right to showcase the artwork or designs in my portfolio, on my website, or for self-promotion purposes unless otherwise requested.

CANCELLATION

  • If you decided to cancel your commission before work has began, you will receive a full refund of your deposit.

  • If the commission is canceled after work has began but before completion, the deposit will not be refunded. The final payment is still required based on the work completed.

REFUSAL OF COMMISSION

  • I reserve the right to refuse any commission that I feel is not aligned with m artistic style, ethical standards, or that promotes harmful, offensive, or inappropriate content.

COMMUNICATION

  • Clear communication is essential to ensure your vision is brought to life. I will keep you updated on the progress of the project and reach out for approvals or feedback at key stages. In turn, I ask that you provide timely responses to avoid delays in the project timeline.

LIABILITY

  • While I take great care to create high-quality work, I cannot be held liable for how the artwork or design is used once delivered. This includes issues related to printing, distribution, or modifications made to the artwork or design after final approval.

FINAL APPROVAL

  • The final piece will be considered approved once the project has been completed and the final payment has been processed. Any additional changes or revisions requested after this point will be subject to additional fees.


SAY HELLO


Have a project in mind? I'd love to hear from you!Whether you're ready to commission a piece or just want to ask a question, feel free to reach out by sending an email. I'll get back to you as soon as possible - typically within 1-3 business days.

Looking forward to creating with you!


HOW TO ORDER


STEP 1

Send a Request: Email me with what you need and include project type, style, and any references.

STEP 2

Get a Quote: I'll reply with a price, timeline, and deposit info based on your project.

STEP 3

Pay the Deposit: A 50% deposit secures your spot and allows me to start your commission.

STEP 4

Review the Sketch: You'll receive a rough draft to review and request changes before I move to final work.

STEP 5

Final Payment & Delivery: Once the piece is finished, you'll pay the remaining 50%. Then Ill send your high-quality files!